Frequently Asked Questions
Answers to your most common inquiries
How does Virellis select properties?
Our team conducts a thorough assessment of each listing, verifying location
quality, amenities, and design standards to match your preferences.
Can I schedule a viewing at flexible times?
Yes, we offer flexible viewing schedules, including evenings and weekends, to
accommodate your availability in Zurich.
Do you handle paperwork and lease negotiations?
Absolutely. We assist with all administrative steps, from lease reviews to
coordination with property managers for a smooth transition.
Are there any off-market listings available?
Virellis has exclusive access to select off-market apartments, offering you
opportunities beyond public listings.
What areas of Zurich do you cover?
We cover all prime Zurich districts, including Old Town, Seefeld, and Zürichberg,
ensuring diverse options for luxury living.
How soon can I move in after selecting an apartment?
Move-in timelines vary, but our team aims to finalize details promptly. Typical
processes can complete within a few weeks, depending on lease terms.
How do I choose the ideal neighborhood for my luxury apartment?
We analyze your lifestyle priorities—proximity to cultural landmarks, green
spaces, dining and transport links—then curate a selection of Zurich districts that align with your
preferences and daily routines.
Can I schedule a private viewing outside regular hours?
Yes. Virellis accommodates bespoke appointment times, including early mornings,
evenings or weekends. Simply contact our team with your availability and we’ll arrange a private tour.
Is it possible to customize interior finishes before moving in?
Absolutely. We collaborate with renowned interior stylists to offer tailored
material and color options. You’ll have access to premium samples and mood boards to refine every
detail.
What steps are involved in reserving an apartment?
Once you’ve selected a property, we prepare a reservation agreement, confirm terms
and coordinate with local authorities for all necessary formalities. Our process ensures seamless
coordination from start to keys.
Which concierge services are included?
Virellis provides tailored assistance such as coordinating housekeeping, arranging
private chauffeur services, securing restaurant reservations and managing move-in logistics.
How transparent are your pricing structures?
All fees and service details are shared upfront. You receive a clear breakdown of
consultation, tour coordination and any ancillary service charges before committing.
Are viewings conducted with safety protocols in place?
Yes. All private tours comply with current health and hygiene standards, with mask
use, sanitation of high-touch surfaces and socially distanced walkthroughs.
Do you offer assistance after I move in?
Our after-sales support includes on-demand maintenance coordination, seasonal
property check-ins and access to trusted local artisans for any bespoke requests.